Last Updated: October 24, 2025

Introduction

Welcome to Eshtiraki.store (“we,” “us,” “our,” or “Company”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, create an account, or purchase digital products from our platform.

By using Eshtiraki.store, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

1. Information We Collect

We collect different types of information to provide and improve our services to you.

1.1 Personal Information You Provide to Us

Account Registration Information:

  • Full name

  • Email address

  • Phone number

  • Username and password

  • Date of birth

  • Country of residence

Billing and Payment Information:

  • Billing address

  • Payment method details (credit/debit card information, digital wallet information)

  • Transaction history

  • Purchase records

Communication Information:

  • Customer support inquiries

  • Feedback and reviews

  • Survey responses

  • Email correspondence

  • ​

1.2 Information Collected Automatically

Device and Technical Information:

  • IP address

  • Browser type and version

  • Operating system

  • Device identifiers

  • Screen resolution

  • Time zone settings

Usage and Analytics Data:

  • Pages visited and time spent on pages

  • Click patterns and navigation paths

  • Search queries

  • Referring/exit pages

  • Date and time stamps

  • Download history

Cookies and Tracking Technologies:
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior. For detailed information about our cookie usage, please see Section 8 below.

1.3 Information from Third Parties

Payment Processors:
We receive transaction confirmation and payment status information from third-party payment gateways.

Social Media Platforms:
If you choose to link your social media accounts or sign up through social login, we may receive basic profile information such as your name, email address, and profile picture.

Analytics Providers:
We use third-party analytics services to help us understand how users interact with our website.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 To Provide Our Services

  • Process and fulfill your orders

  • Deliver digital products via email or account dashboard

  • Manage your account and preferences

  • Authenticate your identity and prevent fraud

2.2 To Communicate with You

  • Send order confirmations and delivery notifications

  • Respond to customer support inquiries

  • Provide technical assistance

  • Send important service updates and security alerts

2.3 For Marketing and Promotional Purposes

  • Send newsletters, promotional offers, and product recommendations (with your consent)

  • Conduct market research and surveys

  • Personalize your shopping experience

2.4 To Improve Our Services

  • Analyze usage patterns and trends

  • Conduct data analytics and research

  • Develop new products and features

  • Optimize website performance and user experience

2.5 For Security and Legal Compliance

  • Detect and prevent fraud, spam, and security threats

  • Enforce our Terms and Conditions

  • Comply with legal obligations and regulatory requirements

  • Respond to legal requests from law enforcement or government authorities

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), UK, or Switzerland, we process your personal data based on the following legal grounds:

Contract Performance: Processing is necessary to fulfill our contractual obligations to you when you purchase products or use our services.

Legitimate Interests: We process data to operate and improve our business, prevent fraud, and ensure security, provided that our interests do not override your fundamental rights.

Legal Compliance: We process data to comply with legal obligations, such as tax requirements and regulatory reporting.

Consent: Where required by law, we obtain your explicit consent before processing certain types of data, such as for marketing communications or non-essential cookies

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with the following categories of recipients:

4.1 Service Providers and Business Partners

  • Payment Processors: To process transactions securely (e.g., TAZAPAY,Stripe, PayPal, Razorpay)

  • Cloud Hosting Services: To store and manage data (e.g., namesheap)

  • Email Service Providers: To send transactional and marketing emails

  • Analytics Providers: To analyze website usage (e.g., Google Analytics)

  • Customer Support Tools: To manage support tickets and communications

4.2 Legal and Regulatory Authorities

We may disclose your information when required by law, such as:

  • In response to court orders, subpoenas, or legal processes

  • To comply with regulatory requirements

  • To protect our rights, property, or safety, or that of others

  • To investigate fraud or security incidents

4.3 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information with other third parties when you have provided explicit consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information: Retained for the duration of your active account and up to 7 years after account closure for legal and tax compliance purposes.

Transaction Records: Retained for at least 7 years to comply with financial and tax regulations.

Marketing Data: Retained until you withdraw consent or unsubscribe from marketing communications.

Technical and Usage Data: Typically retained for 2 years unless required for longer periods for security or analytical purposes.

When data is no longer needed, we securely delete or anonymize it in accordance with data protection best practices.

6. Your Privacy Rights

Depending on your location, you have certain rights regarding your personal data.

6.1 Rights Under GDPR (EU/EEA/UK Users)

Right of Access: You can request access to your personal data and obtain a copy of the information we hold about you.

Right to Rectification: You can request correction of inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten): You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing: You can request that we limit the processing of your personal data in certain situations.

Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to Object: You can object to processing of your personal data based on legitimate interests or for direct marketing purposes

Right to Withdraw Consent: You can withdraw your consent at any time where processing is based on consent.

Right to Lodge a Complaint: You have the right to file a complaint with your local data protection authority.

6.2 Rights Under CCPA/CPRA (California Users)

Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, and disclose.

Right to Delete: You can request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out: You can opt out of the sale or sharing of your personal information (Note: We do not sell personal information).

Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

Right to Limit Use of Sensitive Personal Information: You can limit our use of sensitive personal information.

6.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us at:

Please include:

  • Your full name and email address associated with your account

  • Specific right you wish to exercise

  • Sufficient information to verify your identity

We will respond to your request within 30 days (or as required by applicable law).

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7.1 Security Measures Include:

Encryption: All sensitive data is encrypted in transit using SSL/TLS protocols and at rest using industry-standard encryption methods.

Access Controls: We use role-based access controls to limit access to personal data to authorized personnel only.

Secure Payment Processing: Payment information is processed through PCI DSS compliant payment gateways. We do not store complete credit card information on our servers.

Multi-Factor Authentication (MFA): We implement MFA for administrative access to systems containing personal data.

Regular Security Audits: We conduct regular security assessments and vulnerability testing.

Firewall Protection: Our systems are protected by firewalls and intrusion detection systems.

Employee Training: Our employees receive regular training on data protection and security best practices.

Incident Response Plan: We maintain a comprehensive data breach response plan.

7.2 Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours as required by GDPR and other applicable laws.

Despite our security measures, no system is completely secure. We cannot guarantee the absolute security of your information.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They contain information about your browsing activities and preferences.

8.2 Types of Cookies We Use

Strictly Necessary Cookies: Essential for website functionality, such as shopping cart management and authentication. These cookies cannot be disabled.

Performance and Analytics Cookies: Help us understand how visitors use our website by collecting anonymous usage data (e.g., Google Analytics).

Functionality Cookies: Remember your preferences and settings to provide a personalized experience.

Advertising and Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Session Cookies: Temporary cookies that expire when you close your browser.

Persistent Cookies: Remain on your device for a specified period or until manually deleted.

8.3 Third-Party Cookies

We allow certain third-party services to set cookies on our website for analytics, advertising, and payment processing purposes.

8.4 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • Block all cookies

  • Accept only first-party cookies

  • Delete existing cookies

  • Receive notifications before cookies are set

Note: Blocking or deleting cookies may affect website functionality and your user experience.

To adjust your cookie preferences or withdraw consent, you can:

  • Use our cookie consent banner when you first visit the website

  • Adjust settings through our Cookie Preferences Center (if available)

  • Configure your browser settings

For more information about managing cookies, visit: www.allaboutcookies.org

8.5 Do Not Track Signals

Some browsers have “Do Not Track” (DNT) features. Our website does not currently respond to DNT signals.

9. International Data Transfers

Eshtiraki.store operates primarily in [Your Country/Region]. However, your personal information may be transferred to and processed in countries outside your jurisdiction, including countries that may not provide the same level of data protection.

When we transfer personal data internationally, we implement appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Ensuring recipients are certified under recognized frameworks

  • Obtaining your explicit consent where required

By using our services, you consent to the transfer of your information to countries outside your jurisdiction.

10. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices or content of these third parties.

We encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately at privacy@eshtiraki.store.

12. Marketing Communications

12.1 Opt-In

With your consent, we may send you marketing emails about new products, special offers, and promotions.

12.2 Opt-Out

You can unsubscribe from marketing communications at any time by:

  • Clicking the “Unsubscribe” link at the bottom of any marketing email

  • Adjusting your communication preferences in your account settings

  • Contacting us at privacy@eshtiraki.store

Note: Even if you opt out of marketing communications, we will still send you transactional emails related to your orders and account.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make material changes, we will:

  • Update the “Last Updated” date at the top of this page

  • Notify you via email or prominent notice on our website

  • Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Eshtiraki.store Privacy Team
Email:  admin@eshtiraki.store
Customer Support Email: support@eshtiraki.store
Address: setif,19600,algeria
Phone: +213781881949
Business Hours: Saturday – Thursday, 9:00 AM – 5:00 PM (UTC+1)

15. Supervisory Authority

If you are located in the EEA, UK, or Switzerland, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your privacy rights.

EU Data Protection Authorities: https://edpb.europa.eu/about-edpb/board/members_en
UK Information Commissioner’s Office (ICO): https://ico.org.uk
Swiss Federal Data Protection Authority: https://www.edoeb.admin.ch

Summary of Key Points

✓ We collect personal information you provide and information collected automatically through cookies and analytics

✓ We use your information to provide services, process orders, communicate with you, improve our platform, and comply with legal obligations

✓ We do not sell your personal information to third parties

✓ We implement strong security measures including encryption, access controls, and PCI DSS compliance

✓ You have privacy rights including access, rectification, erasure, and the right to withdraw consent

✓ We use cookies to enhance your experience and analyze website usage. You can manage cookie preferences through your browser

✓ We comply with GDPR, CCPA, and other privacy regulations applicable to our business

By using Eshtiraki.store, you acknowledge that you have read and understood this Privacy Policy.